Sally Stetson, co-founder and principal at Salveson Stetson Group, was interviewed by the Society for Human Resource Management (SHRM) to share her insights on the transition to remote work during the coronavirus pandemic and how virtual onboarding of new hires is critical.
The article, “Virtual Onboarding of Remote Workers a Must During Coronavirus Outbreak” discusses the need for virtual onboarding of new hires due to the pandemic and emphasizes the importance of providing a superb onboarding experience for remote workers to ensure their engagement, productivity, and retention.
“Hiring and onboarding new employees completely virtually is a new concept for most employers. A lot of companies are trying to figure it out,” said Stetson.
The article highlights several key aspects to consider when developing a virtual onboarding program for remote workers.
- Technology: Utilize digital tools and platforms to facilitate communication and collaboration among remote workers. This includes video conferencing, instant messaging, and file-sharing applications. Ensure that new hires have access to the necessary hardware, software, and training materials to get started in their roles.
- Orientation: Plan a comprehensive and engaging virtual orientation that covers company culture, policies, procedures, and expectations. Include interactive elements, such as virtual icebreakers, quizzes, and team-building activities, to help new hires feel connected and engaged with their colleagues and the organization.
- Training and support: Provide remote workers with the necessary training and resources to perform their job tasks effectively. This may include online courses, webinars, and video tutorials. Offer ongoing support through regular check-ins, mentoring, and coaching to address any questions or concerns that may arise.
- Clear expectations and goals: Clearly communicate performance expectations and goals to remote workers. Establish regular check-ins and progress updates to ensure alignment and accountability.
- Social connections: Foster a sense of community and belonging among remote workers by encouraging virtual team-building activities, group chats, and social events. This can help to reduce feelings of isolation and promote a positive work environment.
The article stresses the importance of continuously evaluating and refining the virtual onboarding process to ensure its effectiveness in engaging and retaining remote workers. By providing a comprehensive and engaging virtual onboarding experience, organizations can set their remote employees up for success and help to maintain a strong and resilient workforce during these challenging times.